How To Add Credits to Your Account

This guide is designed to systematically walk you through the essential steps required to successfully add credits to your account.

You can add credits to your SearchEye account through the following steps:

1. Click the Credits button in the top right corner of your Dashboard.

   

2. After being redirected to your wallet, click on Get credits.

   

3. On the Add Credits pop-up, simply input the amount of credits you wish to purchase and select your payment method.

   

4. Click on Purchase to complete the transaction.

If you don't have a payment method on file, please follow these steps:

1. From the My Wallet page, click on Billing Info on the right side.

   

2. On the Billing Info page, scroll down to the bottom to find the Add withdrawal method and Add card buttons.

   

3. You can choose either Add withdrawal method

   

   or Add card, depending on what payment method you wish to use.

   

4. Click Save to complete the setup.

Need someone else to add their card details?

Simply click the "Credit Card Form Link" to generate a shareable link that can be easily shared with any team member needing access to the billing information.

Can I add credits from the Checkout page?
Yes. In case you forget to top up your credits before placing a collaboration request, the platform will prompt you with a message indicating the missing amount required to complete the request and a Top up button.

What payment methods does SearchEye accept?

SearchEye supports multiple payment options, including credit/debit cards and withdrawal methods. You can select your preferred option when adding a payment method.

Can I review my previous transactions?

Yes! Your My Wallet page will display a history of all past credit purchases and transactions for easy tracking.