How to Decline a Request or Provide Feedback [via Email]
If you receive a request you can decline collaboration requests, reject pitches, and provide feedback on submitted content via email.
You can also decline a request or provide feedback directly through the SearchEye Platform.
Notifications from SearchEye
Once a brand submits a request, you will receive an email from publishers+notifications@searcheye.io - please whitelist this (another article on whitelisting) notifying you of the collaboration request.
Declining a Collaboration Request
Click on Review Order Details.
After the pop up appears click on the Provide Feedback button.
A Provide Feedback pop-up will appear. Select a reason from the dropdown menu and input any additional context or information in the text box.
Click Submit Feedback to send your response.
To maintain efficiency, ensure that the Collaboration Requirements for each offer are up-to-date by clicking Set Requirements.
Declining a Pitch
Click on Review Pitch Request .
After the pop up appears click on Review Pitch button.
A Review Pitch pop-up will appear where you can go over the list of pitches generated. To decline and provide feedback, scroll down to the bottom of the pop-up and click on the check-box located next to the Not Satisfied with Any of the Pitches option.
After clicking the check-box, you will be prompted to select a reason for declining the pitches from a dropdown menu and given the option to provide any additional context from the space provided.
Among those options includes:
No, I'm writing myself - This option indicates that you wish to right the pitch and content internally.
No, I'm not satisfied with all the pitches - This option indicates that you wish to receive a different set of pitches.
Once you are satisfied with your selection, click on Submit.
Reviewing and Providing Feedback on Content
Click on Review Content.
Click on the Approve/Provide Feedback button.
A Review Content pop-up will appear. You can either:
Click Yes, looks great! to approve the content.
Click No, needs work to request revisions and provide specific feedback in the text box.
Click Submit.
Statuses and What They Mean
In Progress
Content creation is ongoing.
Awaiting approvals from the brand.
No action required from your end.
Published
Collaboration is complete.
No further action needed.
Canceled
Orders that were canceled due to rejection or brand withdrawal.
No further action needed.
Order Cancellations
In some cases, orders may need to be canceled due to various reasons related to website eligibility, content requirements, or unforeseen circumstances. Below are common reasons why an order might be declined, along with brief explanations.
Title | Description |
Website Fails to Meet Minimum DR and Traffic Standards | Your domain doesn't currently meet the specific criteria set by the marketplace. |
The Target Brand Keyword and URL Isn't Relevant to the Publication | Your target keyword and page do not align with the publication’s niche or content focus. |
The Content Links to a Competitor | If the content includes links (or brand mentions) to direct competitors, the order may be canceled. |
The Content Requires a "Sponsored" Tag | Some brands reject orders when publishers require content to be labeled as "sponsored." |
The Link is Tagged "Nofollow" OR Not Indexed | Some brands require "do follow" links for SEO purposes, and nofollow links may not be accepted. |
The Link Comes From a Private Blog Network or a Community Site | Links from private blog networks (PBNs) or community-driven sites are generally not accepted. |
The Brand's Website's Spam Score is Too High | Publishers may reject a website if its "spam score" exceeds an acceptable threshold. |
The Website Can't Be Accessed (Geo-Restricted / Down / Not Loading) | If a website is inaccessible due to location restrictions, downtime, or loading issues, the order may be canceled. |
The Brand's Niche is Not Relevant to the Publication | If the brand’s industry or topic does not align with the publisher’s audience, the order may not be fulfilled. |
Past Due Date | Timing is critical. If content is submitted after the agreed deadline, cancellation may be necessary. |
We Can't Reach the Website Anymore (The Publisher is Too Slow or Unresponsive) | Brands value timely execution. If the publisher is unresponsive, the order may be canceled. |
The Publisher Increased the Price | If a publisher raises their pricing unexpectedly, it may affect order viability. |
Change of Mind | Either party—client or publisher—might change their mind about the collaboration before completion. |
The Link Was Removed Without Explanation | If a publisher removes an already placed link without notice, the order may be canceled. |
The Publication Doesn't / No Longer Accept Guest Posts | Some sites have policies against guest posts and may decline orders accordingly. |
The Brand Page URL Type Doesn't Meet Publication Requirements | If the linked page does not match publication guidelines (e.g., homepages vs. deep pages), the order may be rejected. |
The Content / Brand Page is Too Promotional | Content that appears overly promotional may not be accepted by the publisher. |
The Publication Doesn't / No Longer Accept Link Insert Requests | Some publishers do not accept link insertions or have stopped offering the service. |
We Can't Link to Pages Planned for Promotion | Some publishers have policies against linking to pages that will be used in future promotional campaigns. |
Frequently Asked Questions
How can I ensure my Collaboration Requirements are up to date?
To maintain efficiency, go to Set Requirements and update your collaboration preferences.
What happens if I don’t respond to a collaboration request?
If you do not take action, the request may remain pending or be canceled if it exceeds the allowed response time.
Can a collaboration request be canceled after approval?
Yes, in some cases, orders may be canceled due to a change of mind, unexpected price increases, or if the publisher removes a link without notice.